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Latest: Advice, Tips and Resources

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Article
What Is a PBX System?
By Simone Johnson | September 06, 2024

Does your business need a PBX system? Read this article to find out.

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Review
Nextiva Review
By Jeff Hale | September 06, 2024

The Nextiva business phone system is a feature-rich phone, messaging and video conferencing platform. Get detailed pricing information and key insights.

Ooma company logo
Review
Ooma Review
By Jeff Hale | September 06, 2024

With robust features and an easy-to-use interface, Ooma is the best business phone system for small businesses. See pricing and plans.

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Review
GoTo Connect Review
By Jeff Hale | September 06, 2024

GoTo Connect is an all-in-one communications solution for small businesses looking for a cloud-based phone, meeting and messaging platform for hybrid and remote teams.

Article
Blue Ocean Strategy: Creating Your Own Market
By Max Freedman | September 05, 2024

The blue ocean strategy encourages tweaking your products to push them into their own market with low prices and no competition. Learn its pros and cons.

Coworkers sitting next to each other at a desk
Article
How to Run a Business in Florida
By Adam Uzialko | September 05, 2024

Understand the challenges and opportunities of doing business in Florida, including the tax laws, access to capital, cost of living, and labor market. 

Article
Self-Employed 401(k) Plans: Frequently Asked Questions
By Heather Larson | September 05, 2024

Check out the answers to these frequently asked questions about self-employed 401(k) plans.

Article
The Pros and Cons of Financing a Startup With Credit Cards
By Erica Sandberg | September 05, 2024

This guide explains the advantages and disadvantages of financing a small business with a credit card.

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Article
401(k) Plan: What It Is and How to Choose One
By Jennifer Post | September 05, 2024

A 401(k) is a benefit offered by employers that incentivizes employees to save money for their retirement. Here's how to choose one for your business.

Accountant working with a laptop and a calculator
Article
What Are Payroll Taxes?
By Sean Peek | September 05, 2024

Employers must withhold federal income tax, plus any state or local taxes. Here’s what every small business owner should know.

Server using a POS system in a restaurant
Article
PayPal and Merchant Account Differences
By Dock David Treece | September 05, 2024

PayPal and merchant accounts have some key differences. While PayPal users get an account similar to a merchant account, they also get a lot more.

office security
Article
How to Calculate and Improve Employee Turnover
By Max Freedman | September 05, 2024

Learn what causes employee turnover and how to improve retention.

Article
What Is SQL?
By Chad Brooks | September 03, 2024

SQL (Structured Query Language) is a programming language used to communicate with and manipulate databases. Learn its history and when to use it.

businesman signing a check
Article
Accounts Receivable: What Small Businesses Need to Know
By Sally Herigstad | August 29, 2024

Accounts receivable refer to unpaid invoices a business should receive from customers from sales. Learn how accounts receivable affects operations.

Article
First Impressions: What Good Design Can Do for Your Business
By Adryan Corcione | August 29, 2024

Learn how your company can create a better website.

Article
Homeshoring Brings Call Centers and Customers Closer
By Adam Uzialko | August 29, 2024

Outsourcing cuts costs for a call center, but at the expense of customer satisfaction. Learn how homeshoring brings call center jobs back to the U.S.

Article
PEO vs. Insurance Broker: Which One Should You Choose for Health Insurance?
By Erin Donaghue | August 29, 2024

PEOs and insurance brokers can help your business offer health insurance benefits to employees. Find out which option is right for you.

Article
7 Lead-Nurturing Strategies
By Yara Simón | August 28, 2024

This guide delves into seven lead-nurturing strategies that you can use to connect with your prospects.

Article
Screwed Up at Work? How to Keep Your Job and Move Forward
By Katharine Paljug | August 28, 2024

Made a mistake at work? Find out how to make amends and move forward without harming your career or reputation.

Article
Mail Solutions to Save You Time and Money
By Bennett Conlin | August 28, 2024

If your business relies on direct mail or it wants to start relying on direct mail, it's worth investing in small business postage solutions.

Article
What Is Conjoint Analysis?
By Amanda Clark | August 27, 2024

Conjoint analysis is a method of product and pricing research. Learn why this market research tool is effective and how to conduct a conjoint analysis.

Article
11 Best Slack Apps for Business
By Adam Uzialko | August 27, 2024

Slack comes with more than 450 integrations. These 11 will improve your workday.

Article
How Sentiment Analysis Can Improve Your Sales
By Mark Fairlie | August 27, 2024

Learn what sentiment analysis is and how it helps businesses understand what their customers are feeling, which can improve sales and brand strength.

Article
How Artificial Intelligence Will Transform Businesses
By Adam Uzialko | August 27, 2024

This guide explains how AI is already changing the business landscape and how small businesses might leverage the technology.

Article
The Best Business Card Scanners
By Chad Brooks | August 27, 2024

Keeping stacks of business cards in a wallet or purse is no longer practical. Save contact info faster with one of the best scanners for business cards.

Article
The 25 Most Important Features to Look for in a CRM Solution
By Tom Anziano | August 26, 2024

These 25 crucial CRM software features will help you operate your business more efficiently. Learn about choosing the right CRM solution for your needs.

Article
11 Benefits of CRM Systems
By Kiely Kuligowski | August 26, 2024

A CRM can help a business in many ways, from selling products and services to devising new marketing campaigns. Here are some key benefits of a CRM system.

Best Pick
Best Contact Center Software
By Neil Cumins | August 26, 2024

If you're wondering how to choose the best call center service for your business, look no further. This guide includes our best picks for call center services and all the information you need to...

Best Pick
The Best Text Message Marketing Services of 2024
By Max Freedman | August 26, 2024

Learn about our picks for the best text message marketing services for small businesses in 2024.

Article
Report Examines SMB Trends, Challenges and Future Planning
By Amanda Clark | August 23, 2024

Salesforce's annual report examines SMB challenges worldwide. See the trends in investment, employees, flex time, technology and security.