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Latest: Advice, Tips and Resources

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Review
RingEX Review
By Jeff Hale | October 02, 2024

RingEX is a reliable communications platform for businesses with hybrid and remote employees. Learn about the collaborative features and 2024 pricing.

Article
What Is a Virtual Phone Line?
By Jeff Hale | October 02, 2024

Learn what a virtual phone line is and how small businesses can use them as their business phone system.

Article
How to Get a Business Phone Number
By Jeff Hale | October 02, 2024

This guide explains the benefits of a business phone number and walks you through the steps to obtain a phone number for your company.

Article
What are Unified Communications Systems?
By Chad Brooks | October 02, 2024

Unified communications provide businesses with one platform for phone services, video conferencing and more.

Article
VoIP for Business: Understanding Cloud-Based Business Phone Systems
By Chad Brooks | October 02, 2024

VoIP service can take your business practices to the next level. It’s important to understand your needs and network capabilities before you choose a service.

businesswoman wearing a headset
Article
What Is SIP Trunking? Do You Need It for Your Business?
By Jeff Hale | October 02, 2024

Learn what SIP trunking is and whether this telephony protocol makes sense for your business.

Article
How to Find the Right Softphone App for Your Business
By Kiely Kuligowski | October 02, 2024

Your business may benefit from a softphone app for an easy, cost-effective way to make and receive phone calls. Learn the pros and cons of softphone apps.

Article
VoIP vs. Landline: Which Is Best for Your Business?
By Kiely Kuligowski | October 02, 2024

See popular features, pros and cons, equipment comparisons and more factors you should consider when deciding on the best phone system for your business.

Article
Could Your Business Benefit From a Phone System Mobile App?
By Mark Henricks | October 02, 2024

Business phone system mobile apps allow employees to take customer calls on their mobile devices while appearing to be on the business' main phone line.

Article
Can You Hear Me Now? Avoid the Most Common Conference Call Faux Pas
By Simone Johnson | October 02, 2024

Conference calls are prone to painful mistakes. Ensure productive, efficient virtual meetings by following conference call etiquette and best practices.

Vonage company logo
Review
Vonage Review and Pricing Plans
By Jeff Hale | October 02, 2024

Vonage Unified Communications is an all-in-one phone, video conferencing and messaging platform with lots of ways to customize your service. Check out our latest breakdown of its costs and tools.

Article
How to Design an IVR Phone System That Doesn’t Annoy Your Customers
By Max Freedman | October 02, 2024

Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR

Article
What Is IVR? A Buying Guide for Business Owners
By Mona Bushnell | October 02, 2024

Find out if using IVR is right for your business with this IVR buying guide.

Businesswoman talking on the phone
Article
Should My Business Get a Toll-Free Number?
By Adam Uzialko | October 02, 2024

Toll-free numbers have historically benefited small businesses, but they might be somewhat obsolete now. Here's how to decide whether you need one.

Article
Top Tips for Patient Scheduling
By Adam Uzialko | October 02, 2024

Learn how to use patient scheduling to maximize the productivity of your medical practice's clinicians, doctors, and staff.

Article
What is the Importance of Patient Charts?
By Max Freedman | October 02, 2024

Patient medical charts help practitioners make more accurate diagnoses and develop treatment plans with better outcomes. Learn more about their importance.

Doctor signing a form
Article
Patient Demographics and Why They’re Important
By Max Freedman | October 02, 2024

Patient demographics, like basic identifying information and insurance data, help practices improve care and communication. Learn more with this guide.

Article
How to Ensure Your Medical Records Retention Practices Are HIPAA Compliant
By Max Freedman | October 02, 2024

Specific rules and laws govern the storage and maintenance of medical records. Learn best practices for HIPAA compliance when dealing with medical records.

Article
How to Implement an Electronic Health Records System
By Adam Uzialko | October 02, 2024

An EHR system may take time to implement, but the benefits are worth the investment for medical facilities. See the steps to get it up and running.

Doctor with tablet
Article
How to Choose Medical Software
By Adam Uzialko | October 02, 2024

Learn how to choose the best medical practice software for your organization.

Article
Should You Get A Cloud-Based Business Phone System?
By Kiely Kuligowski | October 02, 2024

Does your business need a cloud-based phone system? This guide will help you weigh the pros and cons and determine whether one is right for you.

Article
25 Great Jobs for People Who Love to Travel
By Saige Driver | October 01, 2024

Do you want to get paid to see the world? Here are 25 career options for travel lovers.

Coworkers conversing at a desk at work
Article
Cloud Computing: A Small Business Guide
By Nadia Reckmann | September 27, 2024

Cloud computing offers small businesses advanced processing power without the need for technical expertise or overhead expenses.

Article
What Are Interchange Fees?
By Dock David Treece | September 26, 2024

Interchange fees are costs you pay for processing credit card transactions. See how these fees may impact your small business.

Article
5 Ways CRM-Enabled POS Systems Can Help Your Business
By David Gargaro | September 25, 2024

Learn how your business can use CRM-enabled POS software to find new efficiencies and save money.

Article
How to Set Up an Appointment-Setting Service for Your Business
By Sean Peek | September 24, 2024

Appointment-setting services automatically book meetings with prospects. Learn how to find an appointment-setting service and how it can help your company.

Article
Adopting a CRM? How to Get Buy-in From Your Sales Department
By Mona Bushnell | September 19, 2024

Using CRM software in your business requires your sales team's input. Learn how to choose and implement the right CRM software for your team. 

person taping up a box to ship
Article
Top E-Commerce Challenges Facing SMBs
By Jennifer Post | September 19, 2024

As the e-commerce industry continues to grow, small businesses are contending with hurdles. Learn the top challenges and what SMBs can do about them.

Article
What Is B2B, and How Does It Differ From B2C and DTC?
By Mark Fairlie | September 18, 2024

B2B companies offer products and services for other businesses and organizations. Learn how B2B works, and how it differs from B2C and DTC models.

Article
What’s the Difference Between Accountants and Bookkeepers?
By Donna Fuscaldo | September 17, 2024

Accountants and bookkeepers are both financial professionals but perform different tasks. This article explains the differences and when to hire each one.