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Learn what SIP trunking is and whether this telephony protocol makes sense for your business.
Your business may benefit from a softphone app for an easy, cost-effective way to make and receive phone calls. Learn the pros and cons of softphone apps.
See popular features, pros and cons, equipment comparisons and more factors you should consider when deciding on the best phone system for your business.
Business phone system mobile apps allow employees to take customer calls on their mobile devices while appearing to be on the business' main phone line.
Conference calls are prone to painful mistakes. Ensure productive, efficient virtual meetings by following conference call etiquette and best practices.
Vonage Unified Communications is an all-in-one phone, video conferencing and messaging platform with lots of ways to customize your service. Check out our latest breakdown of its costs and tools.
Learn how to design an intuitive interactive voice response (IVR) system and find recommendations for business phone systems and services that offer IVR
Find out if using IVR is right for your business with this IVR buying guide.
Toll-free numbers have historically benefited small businesses, but they might be somewhat obsolete now. Here's how to decide whether you need one.
Learn how to use patient scheduling to maximize the productivity of your medical practice's clinicians, doctors, and staff.
Patient medical charts help practitioners make more accurate diagnoses and develop treatment plans with better outcomes. Learn more about their importance.
Patient demographics, like basic identifying information and insurance data, help practices improve care and communication. Learn more with this guide.
Specific rules and laws govern the storage and maintenance of medical records. Learn best practices for HIPAA compliance when dealing with medical records.
An EHR system may take time to implement, but the benefits are worth the investment for medical facilities. See the steps to get it up and running.
Learn how to choose the best medical practice software for your organization.
Does your business need a cloud-based phone system? This guide will help you weigh the pros and cons and determine whether one is right for you.
Do you want to get paid to see the world? Here are 25 career options for travel lovers.
Cloud computing offers small businesses advanced processing power without the need for technical expertise or overhead expenses.
Interchange fees are costs you pay for processing credit card transactions. See how these fees may impact your small business.
Learn how your business can use CRM-enabled POS software to find new efficiencies and save money.
Appointment-setting services automatically book meetings with prospects. Learn how to find an appointment-setting service and how it can help your company.
Using CRM software in your business requires your sales team's input. Learn how to choose and implement the right CRM software for your team.
As the e-commerce industry continues to grow, small businesses are contending with hurdles. Learn the top challenges and what SMBs can do about them.
B2B companies offer products and services for other businesses and organizations. Learn how B2B works, and how it differs from B2C and DTC models.
Accountants and bookkeepers are both financial professionals but perform different tasks. This article explains the differences and when to hire each one.
Learn from some of the worst telemarketing calls so you can choose the right outbound call center for your business.
Vegan businesses are exploding in popularity. Learn about successful and inspiring vegan businesses to help you come up with your own vegan business idea.
Learn how to analyze the current and future competitive landscape of your company with a BCG matrix.
When starting a business, you need to set up the proper legal structure. Learn about your options and how to choose a structure.
As a business owner, at what point should you start giving yourself a salary, and how much do you pay yourself? Learn some key salary considerations.