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Mona Bushnell

Business Operations Insider and Senior Writer
Philadelphia, PA
Introduction
About Me

Mona Bushnell advises aspiring entrepreneurs and small business owners on what it takes to operate a business on a day-to-day basis. Bushnell has firsthand experience as an IT technician, software administrator and scheduling manager, which are all critical roles in an increasingly digital business world. Based on her nearly 20 years in the trenches, she produces learning materials on a range of business topics.

At Business News Daily, Bushnell covers a variety of business trends, such as flexible work policies, the rise of AI chatbots, net neutrality, digital payments and more.

Bushnell, who has collaborated with a variety of independently owned boutique businesses to increase their visibility and profit, also tests emerging technology (both software and hardware) and has teamed up with CEOs on communications needs. Her guidance can be found in leading business publications like Forbes and Investopedia.

 

Experience
Freelance Writer at Investopedia
January 2021 - May 2021
Staff Writer at business.com
April 2017 - June 2020
Freelance Writer at LocalVox
October 2014 - November 2016
Education
Emerson College
Bachelor of Arts
Writing, Literature and Publishing
Mona's Activity
Cashless Society Pros and Cons: Are Digital Payments Really Killing Cash? - thumbnail
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Cashless Society Pros and Cons: Are Digital Payments Really Killing Cash?
Cashless transactions are growing worldwide with a wide range of payment options. Learn the pros and cons of cashless payments and what they mean for SMBs.
Updated October 03, 2024
How to Use Google Business Profile to Improve Your Online Presence - thumbnail
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How to Use Google Business Profile to Improve Your Online Presence
Learn how to use Google's free Business Profile to reach potential customers and establish and maintain your business's online presence and reputation.
Updated May 08, 2024
What Is the Difference Between an App and a Mobile Website? - thumbnail
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What Is the Difference Between an App and a Mobile Website?
How do an app and a mobile website compare? Learn the pros and cons of each and which might work best for your business.
Updated October 27, 2023
AI Face-Off: Siri vs. Cortana vs. Google Assistant vs. Alexa - thumbnail
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AI Face-Off: Siri vs. Cortana vs. Google Assistant vs. Alexa
See how the top AI assistants compare so you can find the right one for you.
Updated November 20, 2023
14 Best Android Apps for Business - thumbnail
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14 Best Android Apps for Business
These Android business apps make it easier to manage finances, employees, team collaboration, scheduling and travel for business owners on the go.
Updated October 27, 2023
What You Need to Know About Going Back to School for a Career Change - thumbnail
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What You Need to Know About Going Back to School for a Career Change
Professionals considering going back to school for a career change must research their options and know their budget. Follow these tips to find a new path.
Updated January 03, 2024
What Is IVR? A Buying Guide for Business Owners - thumbnail
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What Is IVR? A Buying Guide for Business Owners
Find out if using IVR is right for your business with this IVR buying guide.
Updated October 02, 2024
Why Your Business Software Is Looking More and More Like Social Media - thumbnail
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Why Your Business Software Is Looking More and More Like Social Media
Have you ever wondered why business software looks and feels a lot like social media? That wasn't always the case.
Updated April 04, 2024
Equipment Leasing: A Guide for Business Owners - thumbnail
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Equipment Leasing: A Guide for Business Owners
This guide explains everything business owners should know about leasing the equipment they need to grow their operations.
Updated October 27, 2023
Human or AI? Realistic Chatbots on the Rise - thumbnail
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Human or AI? Realistic Chatbots on the Rise
Chatbots are improving their language processing, thus enabling them to more closely mimic human customer service representatives, and this trend is expected to continue.
Updated January 16, 2024
FCC Kills Net Neutrality: What It Means for Business  - thumbnail
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FCC Kills Net Neutrality: What It Means for Business 
Get the facts about net neutrality and the FCC's decision to revise the Open Internet Order.
Updated October 27, 2023
Adopting a CRM? How to Get Buy-in From Your Sales Department - thumbnail
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Adopting a CRM? How to Get Buy-in From Your Sales Department
Using CRM software in your business requires your sales team's input. Learn how to choose and implement the right CRM software for your team. 
Updated September 19, 2024
Laptop Buying Guide for Small Business - thumbnail
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Laptop Buying Guide for Small Business
Buying a laptop for your business can be daunting. Learn how to set a budget and assess the necessary specifications to choose the best business laptop.
Updated November 01, 2023
Tablet Buying Guide: How to Choose the Best Tablet for the Job - thumbnail
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Tablet Buying Guide: How to Choose the Best Tablet for the Job
This buying guide gives you the tools to make smart tablet-shopping decisions. Learn to define your use case, set your budget, and choose the right device.
Updated October 27, 2023
How-to Guide: Switching From a PC to a Mac - thumbnail
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How-to Guide: Switching From a PC to a Mac
Learn how to switch from a Windows computer to a Mac and what you need to know first.
Updated October 27, 2023
How to Make Flexible Work Policies That Attract Top Talent - thumbnail
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How to Make Flexible Work Policies That Attract Top Talent
Here are some tips for how small businesses can use work-life balance policies to remain competitive.
Updated October 30, 2024
What Businesses Need to Know About Venmo - thumbnail
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What Businesses Need to Know About Venmo
Venmo can be a secure way to simplify online transactions for you and your customers. Find out how Venmo works and how to set it up in our guide and FAQs.
Updated November 08, 2023
Apps to Help You Keep Your New Year’s Resolutions - thumbnail
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Apps to Help You Keep Your New Year’s Resolutions
Need help with your New Year’s Resolutions? Try one of these popular apps.
Updated January 03, 2024
Is Not Accepting Credit Cards Hurting Your Bottom Line? - thumbnail
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Is Not Accepting Credit Cards Hurting Your Bottom Line?
As cash payments decline and contactless payments grow, not accepting credit cards could hurt your business. Learn why your business should accept cards.
Updated April 11, 2024
How to Buy Small Business Insurance - thumbnail
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How to Buy Small Business Insurance
Start assessing your business insurance needs with this informative guide. You can also learn how to find a provider that can get you the coverage you require.
Updated October 20, 2023