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Keeping your sales and stock data in sync can boost profits and customer satisfaction.
Whether you run a retail store with hot-selling products or a manufacturing business that always needs raw materials, inventory management is a key component of a successful operation. Without strong inventory management practices, you risk running out of in-demand products, wasting perishable goods, or having store products and materials wind up in the wrong place.
Fortunately, inventory management is easier than ever with tools built into the best POS systems on the market today. Read on to find out how the right POS system can improve your inventory management, boost profits and improve customer satisfaction.
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Inventory management means keeping enough products or materials in stock to meet demand and having them available in the correct location when they’re needed.
For retail operations, this means ensuring every location has what it needs to serve customers without over-ordering and eating up storage space. You’ll lose sales if you don’t have enough of an in-demand product. Your customers will start shopping with your competitors, and your customer satisfaction and reviews will suffer.
For manufacturers, it means ensuring all necessary raw materials are on hand and ready to use so the production process can go forward, as well as properly storing and tracking finished products until they’re sold.
When thinking about inventory management, consider these key components.
Business owners use several inventory management techniques to optimize inventory levels. The most basic technique is perpetual inventory management, which means counting inventory as soon as it arrives and subtracting when items are sold or lost to damage or theft. This system is often combined with demand forecasting, which uses past sales data to anticipate future demand and quantities that should be ordered.
Some companies use just-in-time inventory management to minimize storage costs. This works well when the supply chain is consistent but can cause problems when there is a problem along the way.
To avoid stock-outs, some businesses use safety stock inventory, where a little extra inventory over expected demand is ordered to have in reserve. Another technique used when sales of certain products are consistent over time is the reorder point formula. With this method, reordering is triggered when stock levels fall to a certain point or in advance of a high-demand period based on previous sales data.
Among small and midsize businesses, retailers and restaurants typically have the most need for inventory management. Retailers usually carry various products, many of which have differences in size, material and color. Keeping tabs on all these items – and making sure they’re available when customers are ready to buy – is critical to a business’s success.
Restaurants have a somewhat different issue because their inventory includes ingredients. If one ingredient is missing, the chef can’t make a particular dish, and customers will be disappointed. The same goes for bars that serve mixed drinks. Many restaurants also have to deal with ingredient seasonality. A good inventory management system can ensure all necessary ingredients are on hand.
While inventory management can be complicated and error-prone when done manually, inventory management software solutions can streamline the process significantly. In particular, small businesses can benefit from the inventory management functionality built into some POS systems.
A POS system is a combination of hardware and software that a cashier uses to process payments for sales. Although there are third-party POS systems, most POS systems are purchased directly from payment processing companies.
POS hardware costs range from less than $100 to over $2,000, depending on the company and the components. POS software costs between less than $30 and over $280 per month, and the cost increases based on the number of registers using the software.
POS hardware typically includes a touch-screen device on a stand, credit card reader, cash drawer, receipt printer and (for retailers) a handheld scanner.
At its most basic, POS software accepts various payment types and allows the cashier to select items being sold from a product list. It displays the items’ prices, calculates sales tax, and implements discounts, promotions and additional charges. Many modern POS software systems have more advanced capabilities, including inventory management.
When you set up a POS system with inventory management features, you’ll need to load information about your current products and inventory into the system, including product names, descriptions, categories, supply prices, retail prices, SKU numbers, barcode numbers, quantities and suppliers.
Every time you ring up a sale, the software will automatically adjust the items’ inventory levels. This gives you a number of advantages.
Accurate, real-time inventory management is essential to keeping business running smoothly. From streamlining daily operations, to cutting inventory costs, to keeping customers happy, your inventory levels impact the success of your business in just about every way.
Improving inventory management doesn’t have to be a burden. A good POS system with robust inventory management features can do the heavy lifting for you. Choose a system suited to your business size and inventory needs, so the status of your inventory levels is always just a few clicks away.