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POS Inventory Management

Keeping your sales and stock data in sync can boost profits and customer satisfaction.

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Written by: Jennifer Dublino, Senior WriterUpdated Oct 25, 2024
Sandra Mardenfeld,Senior Editor
Business News Daily earns compensation from some listed companies. Editorial Guidelines.
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Whether you run a retail store with hot-selling products or a manufacturing business that always needs raw materials, inventory management is a key component of a successful operation. Without strong inventory management practices, you risk running out of in-demand products, wasting perishable goods, or having store products and materials wind up in the wrong place.

Fortunately, inventory management is easier than ever with tools built into the best POS systems on the market today. Read on to find out how the right POS system can improve your inventory management, boost profits and improve customer satisfaction.

Editor’s note: Looking for the right POS system for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

What is inventory management?

Inventory management means keeping enough products or materials in stock to meet demand and having them available in the correct location when they’re needed. 

For retail operations, this means ensuring every location has what it needs to serve customers without over-ordering and eating up storage space. You’ll lose sales if you don’t have enough of an in-demand product. Your customers will start shopping with your competitors, and your customer satisfaction and reviews will suffer. 

For manufacturers, it means ensuring all necessary raw materials are on hand and ready to use so the production process can go forward, as well as properly storing and tracking finished products until they’re sold. 

When thinking about inventory management, consider these key components.

  • Visibility: Know what you have, and be aware of where your products are located.
  • Inventory: Make an educated guess about how much of each item you’ll need to meet demand within a specific time period.
  • Purchasing/replenishing: Know when stock must be purchased in order to arrive in time to meet business needs.
  • Storage: Figure out how much room you have to store inventory, and send your products to an appropriate storage area if necessary.
  • Analysis: Understand the data that gives insight into how to order inventory more effectively in the future.
  • Multichannel tracking: Allocate inventory levels among physical locations and fulfillment centers for e-commerce orders, and shift inventory as needed.
Did You Know?Did you know
Keeping your inventory up to date is key to keeping your customers. If online grocery shoppers can’t find what they’re looking for, 19% of customers say they’ll shop with a different vendor.

Inventory management techniques

Business owners use several inventory management techniques to optimize inventory levels. The most basic technique is perpetual inventory management, which means counting inventory as soon as it arrives and subtracting when items are sold or lost to damage or theft. This system is often combined with demand forecasting, which uses past sales data to anticipate future demand and quantities that should be ordered. 

Some companies use just-in-time inventory management to minimize storage costs. This works well when the supply chain is consistent but can cause problems when there is a problem along the way. 

To avoid stock-outs, some businesses use safety stock inventory, where a little extra inventory over expected demand is ordered to have in reserve. Another technique used when sales of certain products are consistent over time is the reorder point formula. With this method, reordering is triggered when stock levels fall to a certain point or in advance of a high-demand period based on previous sales data.

Who needs inventory management?

Among small and midsize businesses, retailers and restaurants typically have the most need for inventory management. Retailers usually carry various products, many of which have differences in size, material and color. Keeping tabs on all these items – and making sure they’re available when customers are ready to buy – is critical to a business’s success.  

Restaurants have a somewhat different issue because their inventory includes ingredients. If one ingredient is missing, the chef can’t make a particular dish, and customers will be disappointed. The same goes for bars that serve mixed drinks. Many restaurants also have to deal with ingredient seasonality. A good inventory management system can ensure all necessary ingredients are on hand.

POS inventory management

While inventory management can be complicated and error-prone when done manually, inventory management software solutions can streamline the process significantly. In particular, small businesses can benefit from the inventory management functionality built into some POS systems.

What is a POS system?

A POS system is a combination of hardware and software that a cashier uses to process payments for sales. Although there are third-party POS systems, most POS systems are purchased directly from payment processing companies. 

POS hardware costs range from less than $100 to over $2,000, depending on the company and the components. POS software costs between less than $30 and over $280 per month, and the cost increases based on the number of registers using the software.

POS hardware typically includes a touch-screen device on a stand, credit card reader, cash drawer, receipt printer and (for retailers) a handheld scanner. 

At its most basic, POS software accepts various payment types and allows the cashier to select items being sold from a product list. It displays the items’ prices, calculates sales tax, and implements discounts, promotions and additional charges. Many modern POS software systems have more advanced capabilities, including inventory management.

Key TakeawayKey takeaway
POS systems are the best choice for many businesses because they combine payment processing, inventory control and secure customer data storage.

How a POS system can help with inventory management

When you set up a POS system with inventory management features, you’ll need to load information about your current products and inventory into the system, including product names, descriptions, categories, supply prices, retail prices, SKU numbers, barcode numbers, quantities and suppliers. 

Every time you ring up a sale, the software will automatically adjust the items’ inventory levels. This gives you a number of advantages.

  • Automated inventory tracking: This reduces the time employees need to devote to checking on stock and the need for error-prone inventory hand-counting.
  • Report generation: See your sales and inventory levels by location or time period to know when to reorder or run a promotion. Valuable POS sales report insights include information on your bestsellers, your slow-moving products, your most profitable products and items that are running low.
  • Quick visibility: The system allows employees to quickly see if an item is in stock, providing an easy way to monitor inventory levels and avoid stock-outs.
  • Remote management: If your business has multiple locations or channels (e-commerce and brick-and-mortar), the system will allow you to see inventory levels for products in each location and channel without having to go there physically.
  • Dynamic inventory management: Better information allows businesses to use inventory management techniques like just-in-time, perpetual inventory, and reorder point to minimize costs and maximize sales.
TipTip
Even though the POS systems can automate inventory management, it's still important to physically count inventory periodically to account for theft and damaged goods. You can do this manually or with a handheld scanner.

Improve your inventory management with the right POS system

Accurate, real-time inventory management is essential to keeping business running smoothly. From streamlining daily operations, to cutting inventory costs, to keeping customers happy, your inventory levels impact the success of your business in just about every way. 

Improving inventory management doesn’t have to be a burden. A good POS system with robust inventory management features can do the heavy lifting for you. Choose a system suited to your business size and inventory needs, so the status of your inventory levels is always just a few clicks away. 

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Written by: Jennifer Dublino, Senior Writer
Jennifer Dublino is a small business owner and skilled strategic marketer who specializes in designing campaigns for sales conversion. For more than 30 years, she has helped businesses with market research and planning, budgeting for marketing initiatives, lead generation and more. Over the years, she's founded and sold her own marketing firm, served as COO of the Scent Marketing Institute and launched a second marketing company — which she still runs today. At Business News Daily, Dublino covers business culture, as well as business tools, such as custom software, credit card machines and more. Dublino holds a bachelor's degree in business administration and an MBA in marketing and finance, both from the University of Miami. Her expertise, which extends to all facets of business operations, from POS systems to compensation management, has been quoted in AdAge, Adweek, Reuters and other outlets.
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