GPS Trackit Review

Why GPS Trackit Is Best for Granular Reporting

For your business to extract optimal use from fleet tracking software, the system should turn collected data into reports that provide valuable insights about your fleet. Although some software providers only offer standard reporting, we prefer reports that are customizable and easy to read. GPS Trackit lets you customize reports to show the specific data points you find valuable, such as driver safety and performance, vehicle health and route optimization. We also found that GPS Trackit goes one step further by letting you automate reports, so you can receive them however often you’d like. Reports can be viewed, exported and printed.

GPS Trackit’s alert function can be triggered by specific events, allowing you to respond to situations as soon as they occur and limit potential negative consequences. Depending on the issue, this could result in substantial cost savings. The level of alert customization GPS Trackit offers is just as useful as its reporting capabilities. If you need to maintain ELD compliance, use GPS Trackit’s electronic logging device software and hardware to obtain the necessary reporting. The firm’s electronic logging device (ELD) solutions also support Canadian and Mexican rules, and offer Spanish and Canadian French language options.

GPS Trackit lets you customize reports to show the data you need. Source: GPS Trackit

Usability

Once your devices are installed correctly, you can track and view fleet data on your computer, tablet or smartphone. We found that the mobile app’s features are more beneficial for viewing than for changing settings. This is particularly significant because the level of customization offered by GPS Trackit requires a lengthy initial setup, and it may take a while to get familiar with the software’s full array of functionalities. If your team struggles with this learning curve, you can take advantage of GPS Trackit’s free personalized training, which is unusual in this sector.

The cloud-based software provides tracking updates every 30 to 60 seconds, giving you a breadcrumb trail of where your drivers are. Near-real-time tracking is common in the industry, so GPS Trackit is off the pace compared with rivals such as Force by Mojio. However, there is an impressive mobile-friendly two-way messaging utility that incorporates message history, canned messages and a notification bar.

GPS Trackit Features

Alerts and Reporting

The real-time alerts from GPS Trackit can be customized to report specific events related to driver safety and performance, such as hard driving (e.g., speeding and harsh braking), vehicle maintenance and geofencing. You can also set up after-hours alerts and power takeoff alerts, including tow and boom alerts, all distributed via text and email.

In addition to alerts, GPS Trackit has detailed reporting options. Instead of limiting your options to standardized reports (as some competitors do), GPS Trackit lets you create custom reports. This gives your team valuable insights about the parts of your fleet that matter most to your business. For example, you can create reports based on landmark interactions, speeding, mileage (including miles driven in each state, to track fuel taxes), temperature and driver safety. We were impressed with how simple it was to dissect the data. You can break down reports by individual drivers or entire fleets, and GPS Trackit separates key metrics and data into dashboards for valuable insights on safety, efficiency and performance.

GPS Trackit lets you set up automated reports. Source: GPS Trackit

Tracking Hardware

GPS Trackit offers OBD II port hardware, a self-certified ELD and two hardwired tracking devices. Although installation is not included in the price, GPS Trackit’s hardware is relatively simple to install on your own, and live data is displayed through Google Maps. The company also offers a wider selection of affordable tracking hardware than many competitors do, including the following devices:

• Three separate dashcams, ranging from forward-facing-only to a 4K dual-facing device with eye-tracking technology and livestreaming
• Hardwired tracking devices with a choice of external or internal antennas and wireless firmware updates
• A battery-powered asset tracker
• A trailer tracker

In-cab voice coaching is offered to reduce risky driver behavior in response to AI-assessed incidents of harsh driving, inattentiveness and other potential risk factors. You can also use GPS Trackit hardware to detect unauthorized vehicular movement or theft, including remote power disconnections and tow alerts.

GPS Trackit offers ELDs for businesses that need to maintain ELD compliance. Source: GPS Trackit

Driver Safety

GPS Trackit provides the usual safety features, including color-coded driver scorecards and safety alerts. It tracks harsh braking and acceleration, speeding, excessive idle time, whether a driver is yawning and even how frequently they’re blinking. Armed with this information, you can help your drivers improve their habits and cut down on idle time that can ultimately hurt your bottom line. You can also view real-time interactive maps of vehicle locations or set up reports and alerts to stay abreast of vehicle maintenance and marquee safety issues. The Trends feature allows managers and admins to monitor the performance and behavior of all drivers or individuals on a weekly, monthly and/or quarterly basis.

You can even monitor in-vehicle temperature when transporting heat-sensitive items. We didn’t find this option in many rival systems, though it is offered by NexTraq as well. If you add a dashboard camera or four-channel video hardware, you can also record firsthand footage of events, which is especially useful following an accident.

Maintenance and Optimization

GPS Trackit provides detailed vehicle diagnostics, including the status of the following:

• Brakes
• Coolant
• Cruise control
• Ignition
• Oil pressure

These and other notable issues are summarized in reports that help you schedule preventive maintenance and manage vehicles if they break down. The software also offers detailed reports on fuel performance, so you can analyze and optimize routes, coach your staff on fuel-efficient driving behaviors, and manage fuel costs. It’s possible to integrate fuel cards to monitor spending, which isn’t a feature all competitors offer.

Public Transport Monitoring

In addition to offering the usual digital video recording hardware, GPS Trackit has developed bus fleet management software. These tools — which include live alerts, asset tracking, anti-bunching and automatic passenger counters — aim to simplify public transportation management. The data can be shared with drivers or distributed to customers via Android and iOS passenger apps.

The system can be extended to passenger enhancements such as LED signs, onboard TV advertisement screens, Americans with Disabilities Act-compliant announcer video systems and onboard Wi-Fi. With the exception of Teletrac Navman, no other GPS fleet tracking provider we reviewed offers anything like this, making GPS Trackit an obvious choice for public transport firms.

You can view live interactive maps of where your drivers are. Source: GPS Trackit.

GPS Trackit Cost

GPS Trackit offers custom GPS fleet tracking plans even for businesses with just one vehicle. You can purchase hardware devices outright or lease them for a monthly fee; either way, they come with a lifetime hardware warranty. This is one of the few companies we reviewed that doesn’t have any long-term contract requirements, enabling companies to partner with GPS Trackit on a month-to-month basis. If you decide to pause or cancel your subscription, GPS Trackit doesn’t charge a cancellation fee (although you may be charged if you don’t return your leased hardware). There’s even a 30-day money-back guarantee, so you can try the services risk-free.

The cost of your monthly subscription will depend on the features and hardware you need. GPS Trackit doesn’t advertise pricing, but figures obtained from the company late last year suggested services typically start at around $23.95 per month, which includes the hardware but not installation. Rates tend to go up once you add features such as ELD compliance or asset tracking. To obtain a quote, you’ll have to call GPS Trackit or complete a five-page online form.

GPS Trackit Setup

Although GPS Trackit offers device installation and free live training, businesses can often set up and install the devices on their own. The hardware usually arrives within seven days of the order. GPS Trackit offers both hardwired and plug-and-play devices, so the installation time will depend on which type you have. Device installation involves connecting the device’s power wire and mounting the GPS antenna.

Should you encounter problems, you can head to the GPS Trackit website, which is packed with e-books, guides and webinars. There’s also a company blog with more than 800 entries stretching back over a decade and split into a dozen categories, including industry news, fleet management and customer service.

GPS Trackit Customer Service

GPS Trackit has an A+ rating with the Better Business Bureau and is accredited by the rating agency. At the time of this review, GPS Trackit had a score of 4.5 out of five stars on Trustpilot, based on 120 reviews. This solid online reputation far outstrips the performance of rivals such as Verizon Connect. Because GPS Trackit users don’t enter long-term contracts, the company is incentivized to provide excellent customer support. It’s one of the only GPS fleet tracking companies we analyzed that offers customers free unlimited live training and expert support.

Representatives are available by phone and online from 8 a.m. to 8 p.m. ET. However, those hours do not match the 24/7 support offered by some competitors we reviewed. If you need around-the-clock support, check out our Azuga review.

We were delighted to see Call Sales and Call Support buttons prominently positioned on the website’s homepage, with a single click loading the relevant number. That’s a level of simplicity no other GPS fleet tracking company offers. Another impressive feature is the newly added knowledgebase, which includes a blend of articles, tutorials and videos inside a searchable website directory.

GPS Trackit Drawbacks

We didn’t find any significant drawbacks to partnering with GPS Trackit. But prospective users will need to contact the company to learn their specific costs, as the company doesn’t list pricing online anymore. It’s also unclear how much the hardware installation costs; this service isn’t covered in the standard fee, so you’ll have to ask GPS Trackit. Firms seeking a fleet management solution with transparent online pricing might wish to read our review of ClearPathGPS.

Another potential limitation is the refresh time. GPS Trackit promises updates every minute, which is among the slowest we’ve encountered in our GPS fleet tracking research. Check out our Samsara review if you need an almost-instantaneous look at your vehicles’ locations. There’s also no way to provide customers with tracking links or to give them scheduled driver ETAs, which is a function that many other GPS platforms we reviewed now offer.

Methodology

Choosing a GPS fleet tracking system can be challenging. That’s why we did some of the heavy lifting for you. We spent countless hours researching and analyzing GPS fleet tracking systems to identify the top GPS systems on the market. We looked at hardware, features, pricing and contracts, usability, refresh times, and customer support, and we even got hands-on experience with demos and product videos when possible. When searching for the best GPS fleet tracking system for reporting specifically, we focused on things such as the types of reports the software offers, how easy the reports are to navigate and export, and how often the data updates. When assessing GPS Trackit, we were especially impressed by the wealth of available data and the granularity of the reporting.

Overall Value

We recommend GPS Trackit for …

• Fleets that need customizable reporting.
• Businesses that don’t want to be locked into a long-term contract.
• Companies that transport temperature-sensitive loads.
• Public transportation companies that want to optimize customer communications and marketing.

We don’t recommend GPS Trackit for …

• Managers who require up-to-the-second updates.
• Fleets that need preordained tracking plans with transparent online pricing.